SHOP POLICIES

Shipping:

All international shipments are handled by DHL Express with GoGreen carbon neutral service. International customers will receive a notification detailing your tracking ID once DHL Express is in possession of your package. Use the calculator in the checkout section to calculate your shipping price or go here. The shipping price does not include VAT or customs clearance fees. European customers should note that Norway, where Pladask Elektrisk is based, is not a member of the European Union.  Domestic (Norwegian) shipments are handled by the Norwegian Postal Service and cost 149 NOK. Domestic customers will receive their tracking ID from info@pladaskelektrisk.com. For further information on domestic purchases go here.

Payment:

Our store utilizes checkout through PayPal and direct bank transfer. If these methods doesn’t suit you please contact us as info@pladaskelektrisk.com, and we will try to find an alternative checkout solution. If you reside in Norway please read this before placing your order.

Artwork:

The illustration might deviate from unit to unit. The product images are for illustrative purposes only. Currently all pedals except MATRISE will be illustrated with a PCB faceplate that replaces the stamped letter method we previously used for all our pedals.

Return Policy:

Unfortunately we do not offer returns on our products. We will however repair any warranted malfunctioning Pladask Elektrisk product. Read more here: Warranty